
FAQs
Finding In-Home Care You Can Count On
The decision to welcome a caregiver into your home involves trust.
At SILC Care, we earn that trust through open communication, caregiver training, supervision, and quality assurance. Below are some frequently asked questions about our in-home companion care. However, we understand that this decision requires a lot of thought and consideration, and we are available to answer any other questions you might have.
How do I know when my parent needs in-home care?
Watch for changes in personal appearance, home cleanliness, nutrition, medication management, and overall safety. When daily activities become challenging or unsafe, it may be time to consider support. Talk to your doctors and other healthcare professionals for their guidance. And sometimes, it’s the family that needs the support in caregiving—we offer respite care to help alleviate the stress of caring for a loved one fulltime.
How do I talk to my loved one about getting help at home?
Approach the conversation with empathy, focusing on their independence rather than limitations. Start small with assistance for tasks they find frustrating and involve them in caregiver selection. We can provide guidance on having these sensitive conversations.
What's the difference between medical and non-medical home care?
Non-medical care (what SILC provides) focuses on assistance with daily activities, companionship, and household support. Medical home health requires physician orders and includes skilled nursing, physical therapy, and medical treatment. Our SILC caregivers can provide a team approach with your medical professionals, reinforcing their recommendations, helping schedule and provide reminders for appointments, and ensuring therapy and medication requirements are met.
What’s the difference between short-term and long-term care?
Short-term care can be is to help with a specific situation or challenge. For instance, if a loved one has had a injury, is recovering from surgery or a fall, short-term care may be enough to help them get back on their feet and back to daily life. Long-term care is a comprehensive plan designed to help an aging loved one stay in their home as long as possible, “aging in place.” SILC offers guidance and care plans for both long- and short-term care.
What is respite care?
Respite care is another type of care intended to relieve the primary caregiver for a period of time. This can help alleviate stress, offer the primary caregiver time to fulfill personal needs or just provide some time where they can take care of themselves knowing their loved one is in good hands. SILC caregivers can work in tandem with you or the primary caregiver to make sure there’s a smooth transition, minimizing stress and concerns.
Does Medicare cover in-home care services?
Medicare typically doesn't cover non-medical home care services. However, long-term care insurance, veterans benefits, and other programs may help with costs. Our care coordinators can discuss payment options during your consultation.
How much does in-home care cost?
Care costs depend on the level of assistance needed and visit duration. Our 2-hour minimum visits provide flexible, affordable options compared to agencies requiring 4 to 6 hour minimums. Contact us for specific pricing based on your needs.
What is included in a typical home care visit?
Each visit is personalized to your loved one's needs and preferences. A typical visit might include personal care assistance, light housekeeping, meal preparation, medication reminders, and companionship activities. Other visits might involve a trip to the store, spending time outside, or doing a puzzle together. Everyone is different, and our care plans reflect that.
Will the same caregiver always provide services?
Consistency is a cornerstone of our approach. We prioritize matching your loved one with a primary caregiver who will provide most of their care. We also introduce a backup caregiver to ensure familiarity if the primary caregiver is unavailable.
Do you require a minumum number of days and hours?
We understand that your individual needs may vary. We specialize in 2-4 hour time blocks of care, that can be provided during daily, weekly or monthly visits. SILC will work with you or your loved one to determine the best schedule to fit your needs. Our minimum is that a visit lasts 2 hours. A client portal fee of $10 will be applied if the client receives less than 12 hours of service a month.
How soon can support services begin?
Short-term care can be is to help with a specific situation or challenge. For instance, if a loved one has had a injury, is recovering from surgery or a fall, short-term care may be enough to help them get back on their feet and back to daily life. Long-term care is a comprehensive plan designed to help an aging loved one stay in their home as long as possible, “aging in place.” SILC offers guidance and care plans for both long- and short-term care.
SILC's business and staff credentials:
SILC is a licensed agency in the State of Pennsylvania.
SILC and its employees are insured and bonded as required by law. Staff are employees of the agency, not contractors, and all undergo background checks, tuberculosis testing and certification training programs.
Watch the video clip below to learn more about what SILC can do to help you or a loved one!
Begin your care journey today
We are ready to answer your questions and guide you through the process
Call us (610) 310-5497 or email us at SILC
SILC employees are licensed, bonded and insured.
Servicing areas of Montgomery, Chester and Berks County Pennsylvania.
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